2f:I[226200,["/_next/static/immutable/chunks/3op5wx12g2ubt.js","/_next/static/immutable/chunks/0evyud4cwcdba.js","/_next/static/immutable/chunks/3-nq92tt4gome.js","/_next/static/immutable/chunks/0a779yn58159e.js","/_next/static/immutable/chunks/3mj0_xl5qd1pm.js","/_next/static/immutable/chunks/1b1np9van_b3o.js","/_next/static/immutable/chunks/0gv9al3p7-x88.js","/_next/static/immutable/chunks/3fl36oarpwors.js","/_next/static/immutable/chunks/2p_j1w0sxh61s.js","/_next/static/immutable/chunks/0-nwpybzwctv2.js","/_next/static/immutable/chunks/3dxtnxwov42dd.js","/_next/static/immutable/chunks/1ozcronvm0cwy.js","/_next/static/immutable/chunks/3spyxvg5tiu8a.js","/_next/static/immutable/chunks/1uwp6nebcpe8y.js","/_next/static/immutable/chunks/1ezzlphzrkdz_.js"],"Group"] 30:I[151082,["/_next/static/immutable/chunks/3op5wx12g2ubt.js","/_next/static/immutable/chunks/0evyud4cwcdba.js","/_next/static/immutable/chunks/3-nq92tt4gome.js","/_next/static/immutable/chunks/0a779yn58159e.js","/_next/static/immutable/chunks/3mj0_xl5qd1pm.js","/_next/static/immutable/chunks/1b1np9van_b3o.js","/_next/static/immutable/chunks/0gv9al3p7-x88.js","/_next/static/immutable/chunks/3fl36oarpwors.js","/_next/static/immutable/chunks/2p_j1w0sxh61s.js","/_next/static/immutable/chunks/0-nwpybzwctv2.js","/_next/static/immutable/chunks/3dxtnxwov42dd.js","/_next/static/immutable/chunks/1ozcronvm0cwy.js","/_next/static/immutable/chunks/3spyxvg5tiu8a.js","/_next/static/immutable/chunks/1uwp6nebcpe8y.js","/_next/static/immutable/chunks/1ezzlphzrkdz_.js"],"Breadcrumbs"] 31:I[55150,["/_next/static/immutable/chunks/3op5wx12g2ubt.js","/_next/static/immutable/chunks/0evyud4cwcdba.js","/_next/static/immutable/chunks/3-nq92tt4gome.js","/_next/static/immutable/chunks/0a779yn58159e.js","/_next/static/immutable/chunks/3mj0_xl5qd1pm.js","/_next/static/immutable/chunks/1b1np9van_b3o.js","/_next/static/immutable/chunks/0gv9al3p7-x88.js","/_next/static/immutable/chunks/3fl36oarpwors.js","/_next/static/immutable/chunks/2p_j1w0sxh61s.js","/_next/static/immutable/chunks/0-nwpybzwctv2.js","/_next/static/immutable/chunks/3dxtnxwov42dd.js","/_next/static/immutable/chunks/1ozcronvm0cwy.js","/_next/static/immutable/chunks/3spyxvg5tiu8a.js","/_next/static/immutable/chunks/1uwp6nebcpe8y.js","/_next/static/immutable/chunks/1ezzlphzrkdz_.js"],"Paper"] 32:I[693400,["/_next/static/immutable/chunks/3op5wx12g2ubt.js","/_next/static/immutable/chunks/0evyud4cwcdba.js","/_next/static/immutable/chunks/3-nq92tt4gome.js","/_next/static/immutable/chunks/0a779yn58159e.js","/_next/static/immutable/chunks/3mj0_xl5qd1pm.js","/_next/static/immutable/chunks/1b1np9van_b3o.js","/_next/static/immutable/chunks/0gv9al3p7-x88.js","/_next/static/immutable/chunks/3fl36oarpwors.js","/_next/static/immutable/chunks/2p_j1w0sxh61s.js","/_next/static/immutable/chunks/0-nwpybzwctv2.js","/_next/static/immutable/chunks/3dxtnxwov42dd.js","/_next/static/immutable/chunks/1ozcronvm0cwy.js","/_next/static/immutable/chunks/3spyxvg5tiu8a.js","/_next/static/immutable/chunks/1uwp6nebcpe8y.js","/_next/static/immutable/chunks/1ezzlphzrkdz_.js"],"MDXArticleContent",1] 33:T1fc0,--- title: "Subscription & Billing Help" description: "Member and Trainer plans, prices, upgrades, downgrades, and billing questions" category: "troubleshooting" lastUpdated: "2026-08-22" --- # Subscription & Billing Help Clear Mornings has **two separate kinds of plan**, and it helps to know which one you're looking at: - **Member plans** — for tracking your own habits, nutrition, recovery, and affirmations. - **Trainer plans** — for coaches who train clients on Clear Mornings. They're completely independent. You can be a free member, a paying member, a trainer, or both at once — the two never collide on your bill. **Which one do I need?** If you're here to build your own habits, you want a **Member** plan. If you want to coach other people — send them workouts, text them, track their progress — you want a **Trainer** plan. See [Trainer Plans & Pricing](/kb/for-trainers/trainer-plans-and-pricing) for the coaching side. --- ## Member Plans ### Free **Perfect for**: Trying Clear Mornings and casual habit tracking. **What's included**: - ✅ **Unlimited active habits** (across all Trinity categories) - ✅ **5 barcode scans/day** (food database lookup) - ✅ **1 voice log/day** (voice-to-text nutrition logging) - ✅ **Full Trinity tracking** (Recovery, Exercise, Nutrition) - ✅ **Habit sprints and streak tracking** - ✅ **Manual food logging** (unlimited) - ✅ **1 fasting schedule** - ✅ **Affirmations, expert authors and personal generators** (free on every tier) **Price**: $0/month (forever) ### Member ($3.99/month) **Perfect for**: Anyone who wants the whole app with no limits. **Everything in Free, PLUS**: - ✅ **Unlimited barcode scans** - ✅ **Unlimited voice logs** - ✅ **Analytics & insights** (charts, trends) - ✅ **Full protein history** and advanced nutrition analytics - ✅ **Connected devices** (up to 10 wearables/health apps) - ✅ **Unlimited fasting schedules** **Price**: $3.99/month **Just two member tiers now.** Clear Mornings used to have Basic, Premium, and Premium+. Those were simplified into **Free** and **Member** — Member includes everything the old top tier did. If your account still shows an old plan name, it maps to Member automatically and nothing changes about what you can do. ### Member comparison | Feature | Free | Member | |---------|------|--------| | **Active Habits** | Unlimited | Unlimited | | **Barcode Scans/Day** | 5 | Unlimited | | **Voice Logs/Day** | 1 | Unlimited | | **Analytics** | ❌ | ✅ | | **Protein History** | Current day | ✅ Full history | | **Connected Devices** | ❌ | ✅ Up to 10 | | **Fasting Schedules** | 1 | Unlimited | | **Price** | Free | $3.99/mo | --- ## Trainer Plans If you coach clients, you're on a **Trainer** plan. There are three, and they control how many clients you can have, whether you can text them, and how much of the Workout Studio you get. | | Free | Trainer | Trainer+ | |---|------|---------|----------| | **Price** | $0 | $14.99/mo | $39.99/mo | | **Active clients** | 3 | 15 | Effectively unlimited | | **Texting (SMS)** | 50 texts/mo | 750 texts/mo | 2,000 texts/mo | | **Workout Studio** | Full + copilot (5 AI builds/mo) | Full + copilot (50/mo) | Full + copilot (unlimited) | | **Coach Impact score** | ✅ | ✅ | ✅ | - Paid plans can be billed **monthly or yearly** (yearly gives you two months free). - AI building on every plan carries a generous monthly fair-use ceiling on total copilot requests — far above real coaching use; contact support if you ever meet it with real client work. - On a **paid** plan, texts beyond your monthly allowance are **$0.02 each** — you're never cut off mid-conversation. On **free**, texting pauses at 50 for the month instead (no overage charge). - **Members you refer don't count against your client limit** once they're paying. Full details, including how to start free and upgrade, live in [Trainer Plans & Pricing](/kb/for-trainers/trainer-plans-and-pricing). --- ## Upgrading & Downgrading ### Upgrading Upgrades take effect **immediately** and are **prorated** — you pay the difference for the rest of the current billing period, then the full price next cycle. ``` 1. Go to Settings > Subscription 2. Choose your plan 3. Enter payment details (secure Stripe checkout) 4. Confirm — new features unlock right away ``` ### Downgrading Downgrades take effect at the **end of your current billing period** — you keep your current features until then, then the lower price applies. Your habits are never affected by a plan change. Active habits are unlimited on both tiers, so there's no "choose which ones to keep" step and nothing gets archived on your behalf. What changes is the metered things: barcode scans and voice logs go back to the free daily allowance, and analytics, full protein history and connected devices switch off. **Your data is always preserved.** Downgrading or canceling never deletes your habits, history, or client records. To actually delete your account, see [Data Privacy & Security](/kb/troubleshooting/data-privacy#deleting-your-account). --- ## Canceling **Canceling does not delete your account.** You keep your data, drop to the free tier at the end of the period, and can re-subscribe anytime. ``` 1. Settings > Subscription 2. Manage Subscription > Cancel 3. Confirm ``` You keep paid features until the end of the period you already paid for — no further charges after that. **Example**: Subscribe Jan 1, cancel Jan 15 → you keep paid access until Feb 1, then drop to free with no charge. --- ## Billing Questions ### When am I charged? First charge is immediate. Recurring charges land on the same date each cycle. If that date doesn't exist in a month (e.g. the 31st in February), you're charged on the **last day** of that month. ### Updating your payment method ``` 1. Settings > Subscription > Update Payment Method 2. Enter new card details (secure Stripe form) 3. Save ``` Update before your next billing date to avoid a failed payment. **Failed payments**: If a card declines, Stripe retries a few times over about a week. If it still can't collect, the subscription cancels and you drop to the free tier. Update your card to restore access. ### Viewing billing history Settings > Subscription > **Billing History** shows every charge, the last 4 digits of the card used, and downloadable invoices. ### Why was I charged twice? Usually one of: - A **prorated upgrade** charge plus your normal cycle charge. - A **yearly** charge (one larger amount instead of monthly). - A **retry** after a temporary decline (the extra pending charge drops off). Check Billing History first; if you see a true duplicate, contact support and we'll refund it. ### Refunds - **30-day money-back guarantee** on a new subscription — email support and we'll refund it. - Prorated upgrade charges aren't refundable (you got the features immediately). - Accidental duplicate charges and billing errors on our end are always refunded. --- ## Discounts & Referrals **Give a Month, Get a Month**: Invite a friend from Settings. When they sign up and accept, you **and** your friend each get **30 days** of paid access, granted automatically. Track your invites and rewards in Settings. --- ## Still need help? - **Billing History** — Settings > Subscription > Billing History - **Update Payment** — Settings > Subscription > Update Payment Method - **Contact Support** — support@clearmorning.app (include your account email) **Payment security**: All payments are processed by Stripe. Clear Mornings never sees your full card number. --- ## Related guides - **[Trainer Plans & Pricing](/kb/for-trainers/trainer-plans-and-pricing)** — the coaching side, in detail - **[Common Issues & Solutions](/kb/troubleshooting/common-issues)** — quick fixes - **[Data Privacy & Security](/kb/troubleshooting/data-privacy)** — what we collect and how deletion works 25:["$","$L17",null,{"size":"md","py":"xl","children":["$","$L19",null,{"gap":"xl","children":[["$","$L2f",null,{"children":["$","$L1c",null,{"href":"/fr/kb/troubleshooting","underline":"never","style":{"display":"flex","alignItems":"center","gap":4},"children":[["$","svg",null,{"ref":"$undefined","xmlns":"http://www.w3.org/2000/svg","width":18,"height":18,"viewBox":"0 0 24 24","fill":"none","stroke":"currentColor","strokeWidth":2,"strokeLinecap":"round","strokeLinejoin":"round","className":"tabler-icon tabler-icon-arrow-left ","children":["$undefined",["$","path","svg-0",{"d":"M5 12l14 0"}],["$","path","svg-1",{"d":"M5 12l6 6"}],["$","path","svg-2",{"d":"M5 12l6 -6"}],"$undefined"]}],["$","$L1b",null,{"size":"sm","children":["Back to ","Troubleshooting"]}]]}]}],["$","$L30",null,{"children":[["$","$L1c",null,{"href":"/fr/kb","children":"Knowledge Base"}],["$","$L1c",null,{"href":"/fr/kb/troubleshooting","children":"Troubleshooting"}],["$","$L1b",null,{"children":"Subscription & Billing Help"}]]}],["$","$L31",null,{"p":"xl","radius":"md","withBorder":true,"children":["$","$L32",null,{"rawContent":"$33","locale":"fr"}]}],"$L34"]}]}]